Here is a comprehensive Privacy Policy template tailored for your AI platform, **Twor AI**.
This draft incorporates all the specific features you mentioned (AI models, media generation, social media publishing, chat memory, folders, public galleries, etc.). It is written in a clear, legally sound format but is a **template**. You should review it with a legal professional to ensure compliance with specific regulations like GDPR, CCPA, or others applicable to your user base.
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# Privacy Policy for Twor AI
**Last Updated:** [Date]
Welcome to Twor AI ("we," "our," "us"). We are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our suite of AI models, Creative Suite, Social Media Agents, and other related tools (collectively, the "Service" or "Platform").
Please read this privacy policy carefully. By accessing or using the Service, you agree to the terms of this Privacy Policy.
## 1. Who We Are
Twor AI is a platform that provides generative AI tools for text, image, video, and audio creation, as well as automation agents for social media and content management. We utilize various frontier AI models (including but not limited to Opus 4.6, Gemini 3.1 Pro, ElevenLabs v3, Nano Banana 2, Grok Imagine, and Kling models) to power these features.
## 2. Information We Collect
We collect information to provide and improve our services. This includes:
### A. Information You Provide to Us
- **Account Information:** When you sign up, we collect your name, email address, and password.
- **Profile Information:** Information you add to your profile, such as a profile picture, bio, or social media handles.
- **User Content:** This includes any content you submit to the Platform, such as:
- Text prompts, questions, and chat history within **AI Chat Pro**.
- Images, videos, and audio files you upload for editing or generation.
- Instructions, system knowledge, and behavioral guardrails you set for **Smart Memory**.
- Blog topics and keywords for the **Blogger Agent**.
- Product photos for **Studio-quality Photoshoots**.
- **Payment Information:** If you purchase credits or a subscription, we collect billing information. Payment details (like credit card numbers) are processed by our third-party payment processors and are not stored by us.
### B. Information Collected Automatically
- **Usage Data:** Information about how you use the Service, such as the features you use (e.g., AI Image Pro, Kling Motion Control), the number of generations you create, the types of models you use, and the timestamps of your actions.
- **Device & Log Data:** IP address, browser type, operating system, and device identifiers.
- **Cookies and Similar Technologies:** We use cookies to operate and maintain the security of our Service, manage sessions, and remember your preferences.
### C. Information from Connected Third-Party Services
- **Social Media & CMS Platforms:** When you connect your accounts (e.g., WordPress, YouTube, Instagram/Facebook, TikTok), we receive access to your account information (such as your name, email, and public profile) and the permissions necessary to publish content (posts, stories, videos, etc.) on your behalf. We do not store your login credentials for these services.
## 3. How We Use Your Information
We use the information we collect for the following purposes:
- **To Provide and Maintain the Service:**
- To process your prompts and generate text, images, videos, and audio using our third-party AI model providers (e.g., ElevenLabs, Google's Gemini).
- To power features like **Smart Memory** and **Follow Up Questions** to provide contextually aware responses.
- To enable publishing features (**YouTube & Shorts**, **Publish Posts and Stories**) by communicating with third-party platforms.
- To manage your content library, folders, and history.
- To process payments and manage your subscription.
- **To Improve and Develop Our Platform:**
- To analyze usage patterns (e.g., which AI models like Opus 4.6 or Grok Imagine are most popular).
- To train and improve our own internal algorithms (we do not use your content to train third-party models like Gemini or ElevenLabs unless explicitly stated otherwise; see Section 5).
- To debug and fix technical issues.
- **To Communicate with You:**
- To send you service updates, security alerts, and support messages.
- To send you newsletters or marketing communications (you can opt out at any time).
- **For the Public Gallery:**
- If you choose to share your creations in the **Public Gallery**, we will display your content and profile name publicly. Other users may view, like, or comment on your work.
## 4. Sharing Your Information
We do not sell your personal information. We share data only as necessary to provide the Service and comply with the law.
- **Third-Party AI Model Providers:** To generate content based on your prompts, we send your input (text, images, etc.) to the specific AI model you select, such as:
- *Text:* Opus 4.6, Gemini 3.1 Pro
- *Audio:* ElevenLabs v3
- *Image/Video:* Nano Banana 2, Grok Imagine, Kling 2.6/3.0
These providers process your data according to their own privacy policies. We encourage you to review their policies.
- **Third-Party Service Providers:** We share data with companies that help us run our business, such as cloud hosting providers (e.g., AWS, Google Cloud), payment processors, and customer support tools. These providers are contractually obligated to protect your data.
- **Social Media & CMS Platforms:** When you use the publishing features (WordPress, YouTube, etc.), we share your content and authentication tokens with those platforms to post on your behalf.
- **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- **Business Transfers:** In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.
## 5. Your Content and Intellectual Property
- **Ownership:** You retain all ownership rights to the content you create with Twor AI.
- **License to Us:** By using the Service, you grant us a worldwide, royalty-free license to host, store, and process your content solely for the purpose of providing the Service to you (e.g., storing your generations in your media library).
- **Training:** We do not use your content to train the foundational third-party AI models (like Gemini or ElevenLabs). If we use anonymized or aggregated data to improve our own internal systems, we will do so in a way that does not identify you.
## 6. Data Retention and Deletion
- **Account Data:** We retain your account information for as long as your account is active. You can delete your account at any time via your dashboard.
- **User Content:** Your generated images, videos, chats, and other content are retained in your account until you delete them. If you close your account, we will delete your content within [Number] days, unless we are required to retain it for legal reasons.
- **Public Gallery:** Content shared to the Public Gallery may remain visible even if you delete it from your private library. You can remove it from the gallery via the content management tools.
## 7. Your Privacy Rights
Depending on your location (e.g., if you are in the EEA, UK, or California), you have certain rights regarding your personal data:
- **Access:** You can request a copy of the data we hold about you.
- **Rectification:** You can correct inaccurate data.
- **Erasure (Right to be Forgotten):** You can request deletion of your data.
- **Restriction / Objection:** You can object to our processing of your data.
- **Data Portability:** You can request a transfer of your data.
- **Opt-out of Sale:** We do not sell your data.
To exercise these rights, please contact us at [Your Email Address]. We will respond within 30 days.
## 8. Children's Privacy
Our Service is not intended for individuals under the age of 13 (or 16 in the EU). We do not knowingly collect data from children. If we become aware that we have collected data from a child, we will take steps to delete it.
## 9. Security
We implement industry-standard security measures, including encryption (SSL/TLS) and access controls, to protect your information. However, no method of transmission over the Internet is 100% secure.
## 10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. Our servers and third-party AI providers (e.g., Google, ElevenLabs) are located in various jurisdictions, including the United States. We take steps to ensure that any international transfer is governed by the appropriate safeguards (such as Standard Contractual Clauses).
## 11. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date.
## 12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
**Twor AI**
Email: cs@tworai.com
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